Impact of the Personalised Device and Smartphone Application

The basic concept of the personal system comprises two parts: a personalised device, e.g. a fitness band, and smartphone application.

The aim of this application is to help make the passenger journey less stressful and more enjoyable. PASSME develops a personal information system for the passenger in the airport. This will let the passenger know the time of departure, the walking time to the gate, the locations of shops and other services and will help manage stress by helping to guide the passenger through the airport to the boarding area.

This new infographic shows the impact the personalised device and smartphone application can have on passengers and airport workers experience.

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