How do you imagine the future of airplane travel to be?
How can your standard airplane travel experience, sometimes involving delays, overcrowding and typically drab surroundings, be drastically improved?
How can it be more tailored to fit your specific needs as a passenger?
All of these questions and more were at the crux of TUDelft’s “Designing for Future Travel Experiences” conference held earlier this month, which was focused around the PASSME project.
KLM and TUIfly, Schipol and Munich airports, as well as Zodiac aerospace an STG Aerospace were among the key aviation industry stakeholders and influencers the PASSME project presented to.
Professor Peter Vink, head of the TUDelft Design Engineering faculty kicked off the event with an opening presentation on PASSME innovations and breakthroughs. Postdoc researcher Katinka Bergema from TUDelft welcomed participants to the event.
In-depth presentations on issues which are at the forefront of the aviation industry’s future challenges ran in parallel with each other. Suzanne Hiemstra van Mastrigt demonstrated PASSME research on improving the passenger experience via redesigned airport and aircraft interiors, while Katinka Bergema identified how the PASSME project can help deal with the burden of hand luggage.
Sander Stomph, operational excellence director at KLM, also provided a presentation in relation to PASSME, focusing on how design is done at KLM and how this expertise is being brought into the PASSME project.
TUDelft professor and PASSME scientific coordinator Sicco Santema discussed the personalisation aspect of PASSME and why this is a prominent part of the passenger experience.
The event also generated a lot of interest in local and national Dutch media, featuring in the print edition of regional paper Leidsch Dagblad, in an online article of national paper De Telegraaf and in specialist Dutch aviation news website, Up in the Sky.
For the complete article in De Telegraaf, click here (in Dutch).
For the complete article in Up in the Sky, click here (in Dutch).
For the Leidsch Dagblad website, click here (in Dutch).
For more information on the ‘Designing for Future Travel Experiences’ conference, click here.
For more information on TUDelft, click here.