Future Travel Experience Europe took place in Amsterdam between the 25-26th April 2016. TU Delft staff and students represented the PASSME project at an Innovation Showcase stand. Videos and design prototypes developed by the University's students were on display during the two day event. The stand was over 30 square meters and it was managed by 20 students who all work on aviation projects within the university, many of which are PASSME-related.
A number of stand-out projects were presented to visitors of the PASSME stand including Elise de Kok’s project on passenger hand luggage; Marga una Borras’ project on airport travel for unaccompanied minors; and the Happy Flow project, which PASSME research is a continuation of.
Professor Sicco Santema, the PASSME project coordinator, presented on the overall concept behind PASSME and the project’s most recent research updates. Sicco was the closing key note speaker for a session on ‘on-the-ground’ airport issues, while an ‘in-flight’ session ran simultaneously. Other PASSME partners who represented the project during the conference included Professor Peter Vink. He spoke about the current status of passenger experience in airports - and where he expects it to be in the future.
Dr Christine de Lille aimed to challenge current thinking in the aviation industry. In her talk, she raised the important issue of how we can make flying a truly personal experience, particularly as the aviation industry is constantly changing. She challenged the current thinking of airlines and airports and highlighted the importance of collaboration in order to remain competitive into the future.
A number of co-creation sessions were run to encourage collaboration among all of the conference delegates. Christine attended a session on ‘How to take processes away from airports’ which covered areas such as how people view regulation in the aviation industry. It was particularly useful for a key question PASSME researchers have regarding luggage: how to take away as many luggage processes from the airport as possible. Based on key learnings from this session, a TU Delft workshop will be organised with key industries in June. Already many key participants have confirmed their attendance including Vanderlande, Scarabee, FedEx, KLM, SITA and IATA. In addition, many of Europe’s largest airports will have representatives attending this workshop including Schiphol Airport, Heathrow airport, Berlin airport, Geneva Airport, Riga airport, Marseille airport, Vancouver airport, Prague airport, Venice airport, Bergamo airport, Toscane airport, Copenhagen airport, Keflavik airport, Napels airport and Swedavia airport.
Overall, the conference was a huge success for PASSME with a lot of industry and academic interest in the project and its objectives. Based on the quality of the research exhibited, the conference organisers have invited TU Delft to participate in the global Future Travel experience conference in Las Vegas from the 7th-9th September 2016. TU Delft researchers and students will be hard at work preparing an even better stand for this conference where PASSME research will be placed on a global stage.
We will keep you posted on their plans for Las Vegas and on progress made during the PASSME workshop in June.