PASSME’s main goal is to reduce air travel time for passengers in the EU by 60 minutes. PASSME aims to put the passenger at the centre of this by developing wearable technology that will assist the passenger from the moment they arrive at their departure airport until they reach their destination.
The tech will keep passengers informed of real-time developments related to their journey, such as wait-time to get through security, baggage status, as well as the nearest places to shop or to eat. As PASSME is interested in reducing stress for passengers, the technology also aims to monitor passengers during moments of stress throughout their journey. This will assist researchers in discovering which elements of an airport journey create the most anxiety for passengers, while adjusting the information flow depending on their status.
ICCS is a Greek research institute focused on telecommunications and computer systems. The I-SENSE team of ICCS leads PASSME Work Package 2 (WP2) which will develop a personalised device for air passengers in order to make their journey less stressful while reducing their overall journey time. Giannis Karaseitanidis leads the PASSME team on this task. We spoke to him recently to find out more about the PASSME personalised device.
While leading the work on the development of PASSME wearable tech/apps, ICCS also plays the role of PASSME’s technical manager. This means that they will oversee the development, integration and compatibility of the technology’s interface, inputs and outputs.
In order to identify the device that best fits PASSME’s needs, WP2 carried out an extensive comparison and analysis of wearable devices and their particular functions. WP2’s study focused on indoor positioning, biometrics, activity trackers and wearable devices, as well as existing airport, airline and travel apps. Simultaneously, University of Nottingham, another PASSME partner, has been studying the requirements of the device, such as which passenger biometric stress behaviour indicators such as heartrate and blood pressure need to be measured by the device.
WP2 has identified a shortlist of devices that can track passenger’s stress signals such as heartrate, and the location (and time) in which the stress response occurs. For example, WP2 found that in one study a passenger’s heartrate at London Heathrow airport increased from 55 to 70 beats per minute while passing through the security check.
The next task for ICCS in WP2 is to develop algorithms for the device that will capture all of the passenger data, as well as providing the passenger with useful real-time information to make their journey time shorter and less stressful.